Under normal circumstances, we ask that you pay us at the time of treatment and claim back the funds from the insurance company yourself. If your claim would come to more than £300 we would be happy to discuss making a direct claim on your behalf if required.
You will need to check with your insurance company about your level of cover, any exclusion you may have and what excess you will need to pay. We will do our best to help with this process, but insurance companies often prefer to deal with the policyholder.