Support team

Susan joined the Rosemullion team in May 2017. She started her career working clinically and in management within the NHS before taking the leap into the veterinary world. It was a steep learning curve but she loves working with her colleagues, our clients and their animals. Outside work Susan likes to keep active outdoors, cycling, walking and occasionally running.

Jane joined Rosemullion Vets in March 2020 as a Practice Administrator. She previously worked for the NHS for 15 years and also has a Banking background having previously worked for Lloyds Private Banking. Outside of work her two cocker spaniel dogs keep her busy.

Kerry has worked for Rosemullion for longer than she cares to remember. She is our office manager and is responsible for our accounts and finance management. Her terrier keeps her busy and entertained outside work.

Sarah joined Rosemullion from the legal world in July 2018. Sarah has spent over 20 years working for solicitors, predominantly dealing with personal injury claims arising out of motorbike accidents as well as more general dispute resolution, conveyancing, wills and probate. Sarah has also worked for the NHS. Sarah enjoys getting stuck into the fine detail of our accounts, but will tear herself away for puppy cuddles. Outside of work Sarah loves all things historic from dark ages to art deco. Her claim to fame is appearing in the BBC’s Ivanhoe series alongside Christopher Lee.

Jess joined the Falmouth Rosemullion team in October 2018, after studying a degree in Management of Animal Collections and Conservation at Askham Bryan College in York. As well as answering your calls and dealing with clients on a day-to-day basis, Jess has taken on the role of managing our work experience students, organising and scheduling to make sure everyone has a fair chance at spending some time working within a busy veterinary practice. Jess loves interacting with all the different animals at reception on their arrival, and has quickly become a much-loved member of the team!

Penny joined Rosemullion Veterinary Practice in September 2019 as part of our Reception Team in Helston. She has a Level 5 Qualification in Health and Social Care and previously worked as a Senior Manager at Penhellis Community Care. Penny has been a long-standing client of Rosemullion Veterinary Practice and has been on the other side of the reception desk with her pets many times.

Penny finds it most rewarding being part of a team that is able to assist in ensuring pets are comfortable and well cared for as well as being able to put the owners at ease during their stay with us. Plus, the copious amounts of puppy and kitty cuddles are a very lovely perk of the job!

Rachael joined the Rosemullion Team in 2017, after completing a degree in BA (Hons) Interior Design at Falmouth University. With previous experience in customer service, as well as lifeguarding and swim teaching, shifting to the veterinary world was a big change for Rachael. She enjoys interacting with the clients and their pets on a daily basis, and providing extra advice and care during emotional visits. Rachael has also taken on the role of updating and improving our marketing materials including client leaflets, posters and noticeboards as well as our social media presence. She has also been developing regular newsletters and welcome packs, and advising on ways to improve the look and feel of our existing front-of-house spaces.

Louise joined the Rosemullion team in September 2017, she has previously worked as an administrator and payroll/accounts manager. Outside of work she enjoys horse riding and walking the family dog.

Lynette joined Rosemullion in Sept 2018 as a Patient Care Assistant. She previously worked as a dental nurse for around 25 years, dealing mainly in orthodontics. Lynette loves spending time with our inpatients, giving them lots of cuddles and strolls - especially when they are feeling a little poorly or stressed.